Factors Influencing and Information Technology Interventions for Nurse Compliance on Patient Safety: A Systematic Review
https://doi.org/10.33860/jik.v17i4.3473
Keywords:
Influencing Factors, Information Technology Interventions, Nurse Compliance, Patient SafetyAbstract
Patient safety is a critical global issue, prevalent in many countries. This research aims to review publications and literature regarding the factors and interventions that aid in nurse compliance with patient safety measures. Due to limited published studies on this topic, we conducted a systematic review to identify these factors and interventions based on existing literature. We searched databases including Scopus, Science Direct, PubMed, and ClinicalKey Nursing, using specific keywords, filtering 1918 articles down to 22 articles for analysis. The study reveals that nurse implementation of patient safety is influenced by organizational culture and leadership, resource accessibility, physical facilities, communication and collaboration, workload and job satisfaction, nurses' knowledge and skills, demographic factors, and their attitudes and perceptions. Interventions for enhancing nurse compliance in patient safety include providing training and education through technological approaches, and health service delivery via information technology systems. This review offers insights into resolving nurse compliance issues in patient safety, highlighting the importance of not only individual nurses but also hospital management and the healthcare delivery system. Effective management strategies to increase nurse compliance in patient safety should involve hospital authorities and improvements in the nursing service system.
References
World Health Organization. WHO traditional medicine strategy; 2014-2023. 2014. 76 p.
Kuriakose R, Aggarwal A, Sohi R, Goel R, Rashmi N, Gambhir R. Patient safety in primary and outpatient health care. J Family Med Prim Care. 2020;9(1):7.
Shenoy A. Patient safety from the perspective of quality management frameworks: a review. Vol. 15, Patient Safety in Surgery. BioMed Central Ltd; 2021.
Pelaporan dan Pembelajaran Keselamatan Pasien Nasional SS. Konsultan Manajemen risiko RS Persahabatan. Wakil Direktur Medik & Asist Direktur RS Sentra Medika. 2019.
Aiken LH, Sloane DM, Bruyneel L, Van Den Heede K, Griffiths P, Busse R, et al. Nurse staffing and education and hospital mortality in nine European countries: a retrospective observational study. Lancet [Internet]. 2014 [cited 2023 Dec 30];383(9931):1824–30. Available from: https://pubmed.ncbi.nlm.nih.gov/24581683/
Lee WC, Wung HY, Liao HH, Lo CM, Chang FL, Wang PC, et al. Hospital safety culture in Taiwan: a nationwide survey using Chinese version Safety Attitude Questionnaire. BMC Health Serv Res [Internet]. 2010 [cited 2023 Dec 30];10. Available from: https://pubmed.ncbi.nlm.nih.gov/20698965/
Cooper Z, Gibbons S, Skellern M. Does competition from private surgical centres improve public hospitals’ performance? Evidence from the English National Health Service. J Public Econ. 2018 Oct 1;166:63–80.
Larasati A, Dhamanti I. Study Literature Open Access Literature Review: Implementation of Patient Safety Goals in Hospitals in Indonesia. 2021.
Schiff G, Shojania KG. Looking back on the history of patient safety: An opportunity to reflect and ponder future challenges. BMJ Quality and Safety. BMJ Publishing Group; 2023.
Huter K, Krick T, Domhoff D, Seibert K, Wolf-Ostermann K, Rothgang H. Effectiveness of digital technologies to support nursing care: Results of a scoping review. Vol. 13, Journal of Multidisciplinary Healthcare. Dove Medical Press Ltd; 2020. p. 1905–26.
Sittig DF, Wright A, Coiera E, Magrabi F, Ratwani R, Bates DW, et al. Current challenges in health information technology–related patient safety. Health Informatics J. 2020 Mar 1;26(1):181–9.
Sheikh A, Anderson M, Albala S, Casadei B, Franklin BD, Richards M, et al. Health information technology and digital innovation for national learning health and care systems. Vol. 3, The Lancet Digital Health. Elsevier Ltd; 2021. p. e383–96.
Page MJ, McKenzie JE, Bossuyt PM, Boutron I, Hoffmann TC, Mulrow CD, et al. The PRISMA 2020 statement: an updated guideline for reporting systematic reviews. BMJ [Internet]. 2021 Mar 29 [cited 2023 Dec 30];372. Available from: https://www.bmj.com/content/372/bmj.n71
Seo JK, Lee SE. Effects of Nurses’ Perceptions of Patient Safety Rules and Procedures on Their Patient Safety Performance: The Mediating Roles of Communication about Errors and Coworker Support. J Nurs Manag. 2023;2023.
Park OB, Jeon MY, Kim MS, Kim BA, Jeong HC. The Effects of a Simulation-Based Patient Safety Education Program on Compliance with Patient Safety, Perception of Patient Safety Culture, and Educational Satisfaction of Operating Room Nurses. Healthcare (Switzerland). 2023;11(21).
Seo JK, Lee SE. Mediating roles of patient safety knowledge and motivation in the relationship between safety climate and nurses’ patient safety behaviors: a structural equation modeling analysis. BMC Nurs. 2022 Dec;21(1).
Shafran Tikva S, Gabay G, Asraf L, Kluger AN, Lerman Y. Experiencing and witnessing disruptive behaviors toward nurses in COVID-19 teams, patient safety, and errors in care. Journal of Nursing Scholarship. 2023;55(1):253–61.
Kerari A, Bahari G, Aldossery N, Qadhi O, Alghamdi A. A Mixed-Methods Sequential Explanatory Study of the Factors That Impact Nurses’ Perspectives toward Nurse Practitioners’ Roles in Saudi Arabia. Healthcare (Switzerland). 2023;11(1).
Lim JH, Ahn JW, Son YJ. Association between hospital nurses’ perception of patient safety management and standard precaution adherence: A cross-sectional study. Int J Environ Res Public Health. 2019;16(23):1–12.
Han JH, Roh YS. Teamwork, psychological safety, and patient safety competency among emergency nurses. Int Emerg Nurs. 2020;51(May):100892.
Bani Issa W, Al Akour I, Ibrahim A, Almarzouqi A, Abbas S, Hisham F, et al. Privacy, confidentiality, security and patient safety concerns about electronic health records. Int Nurs Rev. 2020 Jun;67(2):218–30.
Boonen M, Rankin J, Vosman F, Niemeijer A. Nurses’ knowledge and deliberations crucial to Barcoded Medication Administration technology in a Dutch hospital: Discovering nurses’ agency inside ruling. Health: An Interdisciplinary Journal for the Social Study of Health, Illness and Medicine. 2020 May;24(3):279–98.
Bersani K, Fuller TE, Garabedian P, Espares J, Mlaver E, Businger A, et al. Use, Perceived Usability, and Barriers to Implementation of a Patient Safety Dashboard Integrated within a Vendor EHR. Appl Clin Inform. 2020 Jan;11(1):34–45.
Farokhzadian J, Tayebi Myaneh Z, Khodabandeh Shahrakia S, Malakoutikhah A, Nosratabadi I, Rafiee Sarbijan-Nasab F. Patient Safety Competency and its Related Aspects in Professional Education among Nursing Students of Two Nursing Schools in Iran: A Comparative Study. Nurse Media Journal of Nursing. 2022 Aug;12(2):223–32.
Alhidayah T, Susilaningsih FS, Somantri I. Factors Related with Nurse Compliance in the Implementation of Patient Safety Indicators at Hospital. Jurnal Keperawatan Indonesia. 2020 Dec;23(3):170–83.
Hada A, Jones L V., Jack LC, Coyer F. Translating evidence‐based nursing clinical handover practice in an acute care setting: A quasi‐experimental study. Nurs Health Sci. 2021 Jun;23(2):466–76.
Ywakaim Andrawes S, Faisal Fakhry S, Abd El Azeem H. Nurses’ Compliance with Patient Safety Standards in an Accredited Hospital. Egyptian Journal of Health Care. 2019;10(1):65–79.
Smiddy MP, Murphy OM, Savage E, Fitzgerald AP, O’ Sullivan B, Murphy C, et al. Efficacy of observational hand hygiene audit with targeted feedback on doctors’ hand hygiene compliance: A retrospective time series analysis. J Infect Prev. 2019 Jul;20(4):164–70.
Oh JW, Kim JE. Effectiveness of a virtual reality application-based education programme on patient safety management for nursing students: A pre-test–post-test study. Nurs Open. 2023;(June 2022):7622–30.
von Rüden C, Ewers A, Brand A, Hungerer S, Erichsen CJ, Dahlmann P, et al. The Influence of Human Factors Training in Air Rescue Service on Patient Safety in Hospitals: Results of an Online Survey. Medicines. 2022;10(1):2.
Obaid LM, Ali I, Al Baker A, Al Shiekh Abdallah WO, Plando RL, Khawaldeh ME, et al. Sustaining a culture of safety and optimising patient outcomes while implementing zero harm programme: A 2-year project of the nursing services - SBAHC. BMJ Open Qual. 2023;12(4):1–10.
Yesmin T, Carter MW, Gladman AS. Internet of things in healthcare for patient safety: an empirical study. BMC Health Serv Res. 2022 Dec;22(1).
Xie N, Kalia K, Strudwick G, Lau F. Understanding Mental Health Nurses’ Perceptions of Barcode Medication Administration: A Qualitative Descriptive Study. Issues Ment Health Nurs. 2019;40(4):326–34.
Hope J, Griffiths P, Schmidt PE, Recio-Saucedo A, Smith GB. Impact of using data from electronic protocols in nursing performance management: A qualitative interview study. J Nurs Manag. 2019 Nov;27(8):1682–90.
Farokhzadian J, Myaneh ZT, Shahraki SK, Malakoutikhah A, Nosratabadi I, Sarbijan-Nasab FR. Patient Safety Competency and its Related Aspects in Professional Education among Nursing Students of Two Nursing Schools in Iran: A Comparative Study. Nurse Media Journal of Nursing. 2022 Aug 1;12(2):223–32.
von Harbou K, Sawanpanyalert N, Trewin A, ... Strengthening emergency preparedness through the WHO emergency medical team mentorship and verification process: experience from Thailand. … of Public Health [Internet]. 2020; Available from: https://apps.who.int/iris/handle/10665/331828
Obaid JM, Bailey G, Wheeler H, Meyers L, ... Utilization of functional exercises to build regional emergency preparedness among rural health organizations in the US. … and disaster medicine [Internet]. 2017; Available from: https://www.cambridge.org/core/journals/prehospital-and-disaster-medicine/article/utilization-of-functional-exercises-to-build-regional-emergency-preparedness-among-rural-health-organizations-in-the-us/36C5925B30707F16A9322C212615F5C4
Smiddy MP, Murphy OM, Savage E, Fitzgerald AP, O’ Sullivan B, Murphy C, et al. Efficacy of observational hand hygiene audit with targeted feedback on doctors’ hand hygiene compliance: A retrospective time series analysis. J Infect Prev. 2019 Jul 1;20(4):164–70.
Shafran Tikva S, Gabay G, Asraf L, Kluger AN, Lerman Y. Experiencing and witnessing disruptive behaviors toward nurses in COVID-19 teams, patient safety, and errors in care. Journal of Nursing Scholarship. 2023 Jan 1;55(1):253–61.
Wallin A, Bazzi M, Ringdal M, Ahlberg K, Lundén M. Radiographers’ perception of patient safety culture in radiology. Radiography. 2023 May 1;29(3):610–6.
Heideveld-Chevalking AJ, Calsbeek H, Griffioen I, Damen J, Meijerink WJHJ, Wolff AP. Development and validation of a Self-assessment Instrument for Perioperative Patient Safety (SIPPS). BJS Open. 2018 Dec;2(6):381–91.
Al Sawafi KM. Examining the Importance of Hand Hygiene Policy and Patient Safety Culture on Improving Healthcare Workers’ Adherence to Hand Hygiene Practice in Critical Care Settings in the Sultanate of Oman: A Scoping Review. Cureus [Internet]. 2021 Nov 20 [cited 2023 Dec 30];13(11). Available from: https://pubmed.ncbi.nlm.nih.gov/34950551/
Chellan J, Sibiya MN. An audit tool for relicensing inspection for private hospitals in Ethekwini District, South Africa. Afr Health Sci. 2020 Jun 1;20(2):936–47.
Tadesse M, Shimelash A, Tegegne E. Level of Hand Hygiene Compliance and Its Associated Factors Among Health Care Workers at Eka Kotebe General Hospital, Addis Ababa, Ethiopia. Environ Health Insights [Internet]. 2022 [cited 2023 Dec 30];16. Available from: https://pubmed.ncbi.nlm.nih.gov/35873715/
Sukendar S, Santoso APA, Rifai A, Wahab S, Fawzi’ah NI. Juridical Review of Nurse’s Legal Responsibility for Patient Safety in Self Nursing Practice. UNIFIKASI : Jurnal Ilmu Hukum. 2021 Nov 8;8(2):167–75.
Hughes JC, Rog E. Talent management: A strategy for improving employee recruitment, retention and engagement within hospitality organizations. International journal of contemporary hospitality management. 2008;20(7):743–57.
Yahya KK, Mansor F, Warokka A. An empirical study on the influence of perceived organizational support on academic expatriates’ organizational commitment. The Journal of Organizational Management Studies. 2012;2012:1–14.
Kalsum U, Harlen, Machasin. Pengaruh Budaya Organisasi Dan Komitmen Organisasi Terhadap Kepuasan Kerja dan Turnover Intention Pada Perawat RSIA Eria Bunda Pekanbaru. Jurnal Sosial Humaniora Terapan. 2022 Jun 28;5(1).
Kalsum U, Harlen H, Machasin M. Pengaruh Budaya Organisasi Dan Komitmen Organisasi Terhadap Kepuasan Kerja dan Turnover Intention Pada Perawat RSIA Eria Bunda Pekanbaru. Jurnal Sosial Humaniora Terapan [Internet]. 2023 [cited 2023 Dec 30];5(1). Available from: https://scholarhub.ui.ac.id/jsht/vol5/iss1/5
Purnasiwi D, Jenie IM. Literature Review: Effect of Interprofessional Collaboration Implementation of Patient Services. Indonesian Journal of Occupational Safety and Health. 2021 Jul 30;10(2):265–72.
Pelzang R, Hutchinson AM. Patient safety issues and concerns in Bhutan’s healthcare system: A qualitative exploratory descriptive study. BMJ Open. 2018 Jul 1;8(7).
Pelzang R, Hutchinson AM. How Is Patient Safety Understood by Healthcare Professionals? The Case of Bhutan. J Patient Saf [Internet]. 2020 Mar 1 [cited 2023 Dec 30];16(1):106–9. Available from: https://pubmed.ncbi.nlm.nih.gov/32106178/
Wachman EM, Grossman M, Schiff DM, Philipp BL, Minear S, Hutton E, et al. Quality improvement initiative to improve inpatient outcomes for Neonatal Abstinence Syndrome. J Perinatol [Internet]. 2018 Aug 1 [cited 2023 Dec 30];38(8):1114–22. Available from: https://pubmed.ncbi.nlm.nih.gov/29740196/
Galleryzki AR, Hariyati RTS, Afriani T, Rahman LO. Hubungan Sikap Keselamatan dengan Implementasi Sasaran Keselamatan Pasien oleh Perawat di Rumah Sakit. Jurnal Kepemimpinan dan Manajemen Keperawatan. 2021 May 29;4(1).
Handayani Y V, Kusumapradja R. Pengaruh Motivasi Kerja Perawat Terhadap Penerapan Program Keselamatan Pasien di Unit Rawat Inap Rumah Sakit X Tangerang Selatan. Vol. 1. 2018.
Rahayu S, Sulistiadi W, Trigono A. Pengaruh Karakteristik Individu dan Implementasi Budaya Keselamatan Pasien Terhadap Insiden Keselamatan Pasien di Rumah Sakit Umum Daerah Banten. Vol. 2, Jurnal Manajemen dan Administrasi Rumah Sakit. 2018.
Sabri A. Psikologi pendidikan. Jakarta: pedoman ilmu jaya. 1996;
Aminayanti N, Kusumapradja R, Arrozi M. Pengaruh Pengetahuan, Sikap dan Motivasi Perawat Terhadap Pelaksanaan Keselamatan Pasien pada Unit Rawat Inap Rumah Sakit Umum Daerah Sekayu. Jurnal Health Sains. 2021;2(7):915–22.
Veronica SY, Agustriyani F, Isnaini M, Mukhlis H. Correlation Between Knowledge About the Provision of Covid-19 Vaccines to The Anxiety Level of Pregnant Women at The Adiluhur Health Center in Mesuji Regency. Jurnal Aisyah: Jurnal Ilmu Kesehatan. 2022;7(S1):38.
Alhidayah T, Susilaningsih FS, Somantri I. Literature Review: Patient Safety Implementation by Nurse in Hospital. In: International Conference on Heath Care and Management 2018. 2018.
Pambudi YDW, Sutriningsih A, Desnani D, Yasin F, Program M, Ilmu S, et al. Faktor-Faktor Yang Mempengaruhi Perawat Dalam Penerapan 6 SKP (Sasaran Keselamatan Pasien) Pada Akreditasi JCI (Joint Commission International) Di Ruang Rawat Inap Rumah Sakit Panti Waluya Malang. Vol. 3, Nursing News. 2018.
Faridah I, Ispahani R, Badriah EL, Santika JA. Faktor-faktor yang mempengaruhi penerapan budaya keselamatan pasien (patient safety culture) pada perawat di rawat inap rsu kabupaten tangerang. Jurnal Kesehatan. 2019;8:21–39.
Adiputra IMS, Trisnadewi NW, Oktaviani NPW, Munthe SA, Hulu VT, Budiastutik I, et al. Metodologi Penelitian Kesehatan. Yayasan Kita Menulis. 2021;
Abbas SA. Faktor-Faktor Pendorong Motivasi dan Perannya dalam Mendorong Peningkatan Kinerja. Balanca: Jurnal Ekonomi Islam [ONLINE} [Internet]. 2023;5(1). Available from: https://ejurnal.iainpare.ac.id/index.php/balanca/index
Damayanti A, Herawati J, Kurniawan IS. Pengaruh pemimpin, budaya organisasi, efikasi diri, dan stabilitas emosional terhadap kinerja karyawan. Online) JURNAL MANAJEMEN. 2022;14(1):2022–191.
Putri ME, Fithriyani F, Sari MT. Faktor yang Berhubungan dengan Penerapan 6 Sasaran Keselamatan Pasien. Jurnal Akademika Baiturrahim Jambi. 2022 Mar 30;11(1):55.
Oh JW, Kim JE. Effectiveness of a virtual reality application-based education programme on patient safety management for nursing students: A pre-test–post-test study. Nurs Open. 2023 Dec 1;
Oktariani M, Nurlaily AP. Pengaruh Pemberian Pelatihan Penerapan Sasaran Patient Safety Berbasis Aplikasi Mobile Terhadap Perilaku Perawat di Ruang IGD Puskesmas Grogol Sukoharjo. Jurnal Kesehatan Kusuma Husada-Juli. 2019.
Shore S, Carey EP, Turakhia MP, Jackevicius CA, Cunningham F, Pilote L, et al. Adherence to dabigatran therapy and longitudinal patient outcomes: insights from the veterans health administration. Am Heart J. 2014;167(6):810–7.
Hope J, Griffiths P, Schmidt PE, Recio-Saucedo A, Smith GB. Impact of using data from electronic protocols in nursing performance management: A qualitative interview study. J Nurs Manag. 2019 Nov 1;27(8):1682–90.
Aldhaban F, Daim TU, Harmon R. Exploring the adoption and use of the smartphone technology in emerging regions: Case of Saudi Arabia. In: 2016 Portland International Conference on Management of Engineering and Technology (PICMET). IEEE; 2016. p. 2922–30.
Nugroho A, Christiananta B, Wulani F, Pratama I. Exploring the Association Among Just in Time, Total Quality and Supply Chain Management Influence on Firm Performance: Evidence from Indonesia. 2022;
Luxton DD, McCann RA, Bush NE, Mishkind MC, Reger GM. mHealth for mental health: Integrating smartphone technology in behavioral healthcare. Prof Psychol Res Pr. 2011;42(6):505.
Andrianto W, Athira AB. Telemedicine (online medical services) dalam era new normal ditinjau berdasarkan hukum kesehatan (studi: program telemedicine Indonesia/temenin di rumah sakit dr. Cipto mangunkusumo). Jurnal Hukum & Pembangunan. 2022;52(1):220–50.
Puspitaningrum I, Supriatun E, Putri SD. Dokumentasi Keperawatan Berbasis Elektronik Meningkatkan Keselamatan Pasien dan Mutu Asuhan Keperawatan. DIAGNOSA: Jurnal Ilmu Kesehatan dan Keperawatan. 2023;1(3):255–67.
Baca K, Rico M, Stoner M. Embracing technology to strengthen care and enhance human connection. Vol. 34, Dimensions of Critical Care Nursing. Lippincott Williams and Wilkins; 2015. p. 179–80.
Timur CN, Pawelas Arso S, Ardani MH. Artikel Penelitian Inovasi Pengembangan Sistem Infomasi untuk Meningkatkan Kepatuhan Perawat dalam Pencegahan Pasien Jatuh. Jurnal Kepemimpinan dan Manajemen Keperawatan [Internet]. 2020;3(1). Available from: http://dx.doi.org/10.26594/jkmk.v3.i1.545
Timur CN, Pawelas Arso S, Ardani MH. Artikel Penelitian Inovasi Pengembangan Sistem Infomasi untuk Meningkatkan Kepatuhan Perawat dalam Pencegahan Pasien Jatuh. Jurnal Kepemimpinan dan Manajemen Keperawatan [Internet]. 2020;3(1). Available from: http://dx.doi.org/10.26594/jkmk.v3.i1.545
Downloads
Published
How to Cite
Issue
Section
License
Authors who publish with Poltekita : Jurnal Ilmu Kesehatan agree to the following terms:
- Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution License (CC BY-SA 4.0) that allows others to share the work with an acknowledgment of the work's authorship and initial publication in this journal.
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgment of its initial publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work.
This work is licensed under a Creative Commons Attribution-ShareAlike 2.0 Generic License.
Poltekita : Jurnal Ilmu Kesehatan is licensed under a Creative Commons Attribution-Share Alike 4.0 International License
You are free to:
- Share, copy and redistribute the material in any medium or format
- Adapt, remix, transform, and build upon the material for any purpose, even commercially.
- The licensor cannot revoke these freedoms as long as you follow the license terms.
